+44 (0) 1249 591910 customs@mobius.company

Frequently Asked Questions

If there is anything you are unsure of, our friendly and dedicated Customs Compliance team are more than happy to help.

Feel free to contact them at customs@mobius.company or on 01249 591910 5am – 10pm, 6 days a week.

Which documents will I need for completing an export/import declaration?

For any declaration, we will request the following documents:

  1. Commercial Invoice
  2. Transport document (CMR, Waybill, etc)
  3. Packing List
  4. Any other certification/licences applicable.

Once we have received these documents and ensured they are correct and compliant, we will generate the declaration. This will be needed to move goods from/to the UK and is used by the relevant customs authorities to check the purpose of the goods and whether they meet regulations.

If you have any questions of how your documents should look or would like us to send you a template, please get in touch with us on 01249 591910.

What is import duty and VAT and how much will I be charged?

Import duty is a tax charged on the imported goods. VAT or Value Added Tax is a percentage of the declared value of the goods either at a standard, reduced or zero rate. The declared value is the CIF value (cost + insurance + freight).  Duty is then charged on the “Customs Value” = CIF + VAT at the rate designated by your commodity code/country of origin.

Calculating these two elements is complex and an incorrect calculation can result in underpayment/overpayment and fines. However, Mobius’s customs compliance team can correctly calculate the import duty and VAT for you. Just give us a call on the number at the top of our site so we can help.

How can I pay import duty and VAT?

We will inform you how much to pay after you submit an import declaration. This can be paid to HRMC immediately each time you want to clear the goods or you can delay payment by using a duty deferment account. You can appoint the use of our deferment account so that we pay on your behalf.

What information will you need from me so that I can obtain a quote for customs clearance?

To obtain a quote for customs clearance we will need to know what the goods are, how many commodity codes are attributed to the consignment and the regularity of shipments.

For an initial, no obligation consultation, please contact our dedicated Customs compliance team on 01249 591910 or out of hours, drop us an email –  customs@mobius.company and we will get back to you.

Do I need to commit to a minimum number of bookings?

There is no minimum number of bookings you must commit to. We provide customs clearance for both individual and multiple shipments.

What are Incoterms?

Incoterms are a set of 11 internationally recognised codes which define the terms of trade between the seller and buyers. Specifically, incoterms show who is responsible for paying and transporting the goods, who insures the goods, any accompanying documentation and required customs procedures, and they explain at what stage in the journey this responsibility changes hands.

Do you recommend specific Incoterms?

 As incoterms dictate who pays for various aspects of the movement of goods, it’s crucial to understand which Incoterm will best suit your operations. We tend to recommend exporting DAP, meaning your seller would need to organise the EU import. However, DDP can mean you can take full control over the sale and take responsibility for the whole export and import process.

Are there any alternatives to transit declarations

Transit declarations are not always the most cost and time efficient way of clearing goods into the EU. Depending on point of arrival there are various EU import options such as Importing under fiscal representation (NL) or Regime 4200 (FR).

Get in contact to talk through these options more.

How do I find my commodity code?

You can find your commodity code on the government tariff service. If you don’t know your commodity codes you can provide us with some information and we will be able to find it for you.